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TERMS AND CONDITIONS

Terms and Conditions: Physician-to-Physician Second Opinion Consultation Service

These Terms and Conditions ("Agreement") govern the use of the Physician-to-Physician Second Opinion Consultation Service ("Service") provided by [KneeTie GoRunGo Dubai Telemedicine Consultation Service], hereinafter referred to as "Provider," for consultations between licensed physicians.

 

1. Acceptance of Terms

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. If you do not agree with these terms, please do not use the Service.

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2. Consultation Basis

The Service provided by the Provider is for consultative purposes only. It is intended for licensed physicians seeking second opinions from their peers. The Service is not intended to replace professional medical advice, diagnosis, or treatment, and it should not be used as a substitute for medical consultation with patients.

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3. Non-Refundable

All fees and charges for the Service are non-refundable. Once a consultation request has been submitted and the Service fee has been paid, no refunds will be issued, regardless of the outcome of the consultation.

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4. No Medical Liability

The Provider operates solely as a platform for facilitating physician-to-physician consultations. The Provider does not provide medical opinions or treatment recommendations directly to patients. As such, the Provider assumes no medical liability or responsibility for the accuracy, timeliness, or appropriateness of the information exchanged between physicians during consultations conducted through the Service.

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5. Physician Responsibility on behalf of families

Physicians utilizing the Service are responsible for verifying the credentials and qualifications of the consulting physicians. The Provider does not guarantee the expertise or accuracy of any consulting physician's opinion.

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6. Privacy and Data Security

The Provider takes privacy and data security seriously. However, users of the Service understand that no system is completely secure, and the Provider cannot guarantee the absolute security of information shared through the Service. Users are responsible for maintaining the confidentiality of their login information and any information shared during consultations.

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7. Availability and Interruption

The Provider will make reasonable efforts to ensure the availability of the Service. However, the Service may be subject to interruptions, technical issues, or maintenance, and the Provider shall not be liable for any such interruptions.

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8. Modification and Termination

The Provider reserves the right to modify or terminate the Service at any time without notice. The Provider may also terminate the Service for any user who violates these Terms and Conditions.

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9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [worldwide jurisdiction], without regard to its conflict of law principles.

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10. Contact Information

For any inquiries or concerns related to these Terms and Conditions or the Service, please contact the Provider at [gorungo@kneetie.com].

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By using the Service, you acknowledge and agree to these Terms and Conditions. If you do not agree with these terms, please refrain from using the Service. The Provider reserves the right to update or modify these Terms and Conditions at any time without prior notice, and such changes will be effective upon posting on the Service's website. It is your responsibility to review these terms periodically for any updates or changes.

About Dr. Viveck Baluja and KneeTie Vascular Neurology

Dr. Viveck Baluja, MD, is a board-certified vascular neurologist (American Board of Psychiatry and Neurology — Vascular Neurology) practicing telemedicine across California, Michigan, and Colorado, with additional consultation services available to international families, particularly in India.

KneeTie offers three focused services: emergency stroke second opinions delivered within 24 hours, traumatic brain injury (TBI) consultations for survivors and caregivers, and same-day adult ADHD evaluations for residents of CA, MI, and CO.

Stroke Second Opinion

After a stroke, families often have minutes to make decisions. Dr. Baluja provides a second set of expert eyes from a board-certified vascular neurologist — reviewing imaging, hospital records, and current treatment — typically within 24 hours of request. Common questions include: Was tPA appropriate? Should we pursue thrombectomy? What is the recovery outlook? What rehabilitation makes sense?

TBI Consultation

Traumatic brain injury recovery is rarely linear. Dr. Baluja helps patients and families understand recovery timelines, treatment options, post-concussion syndrome, and red flags that warrant emergency evaluation. Consultations typically last 50 minutes and are scheduled within the same week.

Same-Day Adult ADHD Evaluation

A real evaluation by a board-certified neurologist — not a 7-minute screening. Dr. Baluja's ADHD evaluations include comprehensive history, sleep and lifestyle assessment, and behavioral strategy alongside any medication discussion. Available same-day for residents of California, Michigan, and Colorado.

Why a Vascular Neurologist?

Vascular neurology is a subspecialty focused on stroke, cerebrovascular disease, and brain blood flow — among the rarest neurology subspecialties in the U.S. Most online telehealth services use general practitioners or nurse practitioners. KneeTie is led by a board-certified vascular neurologist with full state licensure and HIPAA-compliant telehealth infrastructure.

Schedule a consultation: Use the booking calendar above to choose a service and reserve a time. For active stroke or post-tPA emergencies, email gorungo@kneetie.com directly with "URGENT" in the subject line.

© 2020 KneeTie, Jagannatha Health LLC 

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